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This End User License Agreement (“EULA”) is between the individual consumer
or business entity that will use the Software (“You”) and the applicable
entity identified in the “Licensor Table” located at
www.dell.com/swlicensortable (“Licensor”).
This EULA governs Your use of: (a) the object code version of Dell branded
software that is preinstalled on Dell hardware or otherwise provided to You
pursuant to a purchase contract, quote, order form, invoice or online
procurement process (each, an “Order”); (b) associated software license
keys, if any (“License Keys”);
(c) updates to such software (“Updates”); (d) the documentation for such
software; and (e) all copies of the foregoing (collectively, “Software”).
If You accept this EULA, or if You install or use the Software, then You agree
to this EULA unless You already have a signed agreement with Dell Marketing
L.P. or one of its affiliates (“Dell”) that includes licensing terms that
govern Your use of the Software (“Pre-Existing Agreement”). If You accept
this EULA or install or use the Software on behalf of a business entity, then
You represent that You have authority to take those actions, and this EULA will
be binding on that business entity unless the entity already has a Pre-Existing
Agreement. If You do not agree to this EULA, do not install or use the Software.
If You are a business entity and You purchase Software from a third party
(“Reseller”) who sublicenses the Software to You under the terms of an
agreement between You and such Reseller (a “Sublicense Agreement”), then
the terms of Your Sublicense Agreement with the Reseller shall govern Your use
of the Software and not this EULA. Resellers may only grant rights, and must
pass through conditions, consistent with this EULA. Thus, even though Your
Sublicense Agreement is between you and the Reseller, by installing or using
the Software, You acknowledge and agree that: (a) any license rights in the
Sublicense Agreement that are greater than the license rights in this EULA
shall not apply; (b) any license conditions in this EULA that are not contained
in the Sublicense Agreement apply to You; (c) the limitations of liability set
forth in this EULA will apply in favor of Licensor, its affiliates and
suppliers despite the existence of a Sublicense Agreement; and (d) Licensor is
a third-party beneficiary of the Sublicense Agreement and is entitled to
exercise and enforce all of the Reseller’s rights and benefits under that
Sublicense Agreement.
If You purchase Software as an individual consumer, nothing in this EULA
affects your statutory rights if the laws of your state or country do not
permit it to do so.
1. License Grant.
1.1. Right to Use. Subject to and in consideration of your full compliance with
the terms and conditions of this EULA, Licensor grants to You a personal,
non-exclusive license to use the Software during the period stated in the
applicable Order (if no period is specified, You may use the Software
perpetually). If You are an individual consumer, this license grant allows You
to use the Software in connection with Your own personal use. If You are a
business entity, this license grant allows You to use the Software in
connection with the internal business operations of Your entity. In addition,
You may make a reasonable number of copies of the Software solely as needed for
backup or archival purposes. Additional license terms for certain Software may
be included in the Offering Specific Terms Table located at
www.dell.com/offeringspecificterms (“OST Table”), and additional terms for
Software that is licensed to You for a limited time (“Subscription
Software”) are located at www.delltechnologies.com/subscription_terms
(“Subscription Terms”).
1.2. Third Party Use. If You are a business entity, You may allow Your
contractors (each, a “Permitted Third Party”) to use the Software solely
for the purpose of providing services to You, provided that such use is in
compliance with this EULA. You are liable for any breach of this EULA by any
Permitted Third Party.
1.3. Rights Reserved. The Software is licensed and not sold. Except for the
license expressly granted in this EULA, Licensor, on behalf of itself and its
affiliates and suppliers, retains all rights in and to the Software and in all
related materials (“Works”). The rights in these Works are valid and
protected in all forms, media and technologies existing now or hereafter
developed. Any use of Works other than as expressly set forth herein is
strictly prohibited.
1.4. Ownership. Licensor, on behalf of itself and its affiliates, retains
ownership of the Works and all related intellectual property rights. If
Software is provided to You on removable media (e.g., CD, DVD or USB drive),
You may own the media on which the Software is recorded.
2. License Conditions.
2.1. You and Your Permitted Third Parties must do the following:
A. Run the Software only on the hardware for which it was intended to operate,
when applicable;
B. Use License Keys (if applicable) only from Licensor or an authorized Dell
License Key provider;
C. Treat the Software as Dell confidential information;
D. Use the Software only on as many computers or devices that You purchased, in
such configurations permitted by Dell or Licensor, and/or in accordance with
the applicable unit of measure, each as may be specified on Your Order. For
Software licensed via a unit of measure, the terms and descriptions of each
unit of measure are located at www.delltechnologies.com/UOM_terms (“UOM
Terms”);
E. Abide and be responsible for compliance with the export control and economic
sanctions laws of the United States, the European Union, and other applicable
jurisdictions (collectively, “Applicable Trade Laws”). Software, including
any associated intellectual property rights or trade secrets that may accompany
it, may not be used, licensed, sold, supplied, leased, exported, imported,
re-exported, or transferred, whether directly or indirectly, to restricted
countries (including, but not limited to Cuba, Iran, North Korea, Syria,
Russia, Belarus, and the Crimea, Donetsk, and Luhansk regions of Ukraine),
restricted end users, or for restricted end uses according to the Applicable
Trade Laws. Dell reserves all rights and remedies to enforce these
restrictions, including injunctive relief, damages, and
cancellation/termination of this EULA. You represent and warrant that You or
Your Permitted Third Parties are not the subject or target of, or located in a
country or territory that is the subject or target of economic sanctions under
the Applicable Trade Laws. For further information about geographical
restrictions and compliance with Applicable Trade Laws, visit
www.dell.com/tradecompliance; and
F. Comply with all Third Party Terms (as defined in Section 5 below).
2.2. Except as otherwise permitted by this EULA or by mandatory law (meaning a
law that the parties cannot change by contract), You must not, and must not
allow Your Permitted Third Parties, to do the following:
A. Modify or remove any proprietary notices or markings on or in the Software;
B. Transfer License Keys to any other person or entity;
C. Download Updates from Licensor or an authorized provider unless You have a
valid support agreement;
D. Install Updates on Enterprise Products (e.g., server, networking, storage,
integrated solutions, and data protection appliances) that have gone end of
service life unless Licensor otherwise agrees in writing;
E. Install and operate counterfeit versions of Software (i.e. software provided
by anyone other than Dell or an authorized representative of Dell) on Dell
hardware;
F. Violate or circumvent any technological use restrictions in the Software;
G. Sell, loan, rent, lease, sublicense, distribute or encumber (e.g., by lien,
security interest, etc.) the Software;
H. Use any trademarks or service marks of Licensor, its affiliates or suppliers;
I. Provide access to the Software or allow use by any third party, other than
Permitted Third Parties, without Licensor's prior written consent;
J. Copy, republish, upload, post or transmit the Software in any way;
K. Modify or create derivative works based upon the Software, or decompile,
disassemble, reverse engineer, or otherwise attempt to derive source code from
the Software, in whole or in part;
L. Attack or attempt to undermine the security, integrity, authentication or
intended operation of the Software;
M. Use the Software on a service bureau, rental or managed services basis;
N. Create or permit others to create Internet "links" to the Software or
"frame" or "mirror" the Software on any other server, wireless or
Internet-based device;
O. Use the Software to create a competitive offering;
P. Use the Software to create other software, products or technologies unless
the Software contains Development Tools as described in Section 7;
Q. Share or publish the results of any benchmarking of the Software without
Dell’s prior written consent;
R. Use the Software for high risk activities, including without limitation
online control systems, or use in hazardous environments requiring fail-safe
performance, such as in the operation of nuclear facilities, aircraft
navigation or communications systems, air traffic control, life support,
weapons systems or in any other device or system in which function or
malfunction of the Software could result in death, personal injury or physical
or environmental damage;
S. Use the Software for activities related to weapons of mass destruction,
including but not limited to, activities related to the design, development,
production or use of nuclear materials, nuclear facilities, nuclear weapons,
missiles or support of missile projects, or chemical or biological weapons; and
T. Assign this EULA, or any right or obligation under this EULA, or delegate
any performance, without Dell’s prior written consent, unless You are
transferring the Software in accordance with the Transferability Section 3
below. Even if Dell consents to an assignment, You remain responsible for all
obligations under this EULA that You incurred prior to the effective date of
the assignment.
3. Transferability. If You are an individual consumer, You may transfer the
Software on a permanent basis as part of the sale or transfer of the hardware
system on which the Software is loaded, provided that You retain no copies of
any version of the Software. If You are a business entity, You may not transfer
the Software to another person or entity without the express written permission
of Dell, unless allowed by applicable law stating that transfer may not be
restricted (note that a transfer fee may be charged by Dell).
4. Compliance Verification. If You are a business entity, You must: (a)
maintain and use systems and procedures that allow You to accurately track Your
use of the Software; (b) certify to Dell in writing, at Dell’s request, that
Your use of Software fully complies with this EULA, indicating the number of
Software licenses deployed at that time; and (c) cooperate fully and timely
with Dell and its auditors if Dell notifies You that it will conduct an audit
to confirm Your compliance with this EULA. Any such audit will be conducted
during normal business hours. If Dell determines that You have over-deployed
Software, You agree to immediately purchase licenses at the then-current list
price to bring Your use into compliance. If You over-deployed Software by 5% or
more, then You agree to pay the total cost of the audit, in addition to any
other liabilities You may have.
5. Third Party Software. “Third Party Software” is software, including open
source software, that is contained in or provided with the Software and is
licensed by a third party under its own terms of use (“Third Party Terms”).
Third Party Software is governed solely by the applicable Third Party Terms and
not by this EULA. Third Party Terms may be provided with the Third Party
Software or may be included in the OST Table. For certain open source software,
the applicable Third Party Terms may entitle You to obtain the corresponding
source files. You may find corresponding source files for such open source
software at //opensource.dell.com/ or in the “About” or “Read Me” file
of Software, or other locations that Licensor may specify.
6. Free Software. “Free Software” means Software that is provided to You
without additional charge (e.g., scripts that enable customer installation;
code that enables You to monitor Your use of Dell products; etc.). You may
only use Free Software on or with equipment or in the operating environments
for which Dell has designed that Free Software to operate. Licensor may
terminate any license to Free Software at any time in its sole discretion. You
may not transfer Free Software to anyone else.
7. Development Tools. If the Software includes development tools, such as
scripting tools, APIs or sample scripts (collectively “Development Tools”),
and unless there is a separate agreement between You and Dell or Licensor for
the Development Tools, You may use such Development Tools to create new scripts
and code for the purpose of customizing Your use of the Software (within the
parameters set forth in this EULA and in the Development Tools themselves) and
for no other purpose.
8. Evaluation Software. This EULA does not license use of Software for
evaluation purposes (“Evaluation Software”) except to the extent these
terms may be invoked by the separate license terms and conditions accompanying
that Evaluation Software.
9. Support Services Not Included. If You purchase maintenance and support for
Software, such services are identified in Your Order and will be provided under
a separate services agreement.
10. Termination. For Subscription Software, this EULA automatically terminates
at the end of Your subscription period unless You renew Your rights. Licensor
may terminate this EULA if You or a Permitted Third Party commits a material
breach of this EULA and fails to cure such breach within thirty (30) days
following Your receipt of notice of the breach from Dell. This right to
terminate applies accordingly if Dell or the Reseller from whom You made Your
purchase does not receive timely payment for the licenses to the Software or
for the hardware on which the Software is loaded, if any. When this EULA
terminates, all licenses granted automatically terminate and You must
immediately cease use of the Software and return or destroy all copies of the
Software. Except as otherwise agreed by Dell, You will not get a refund from
Dell if this EULA is terminated. Rights and obligations under Sections of this
EULA that, by their nature should survive, will survive termination, as well as
obligations for payment.
11. Warranty Disclaimer. Under this EULA, Licensor provides neither any
warranties for the Software nor does it provide support for the Software. Your
rights under any warranties and any support entitlements for Software acquired
for a fee are solely between You and the Reseller or Dell entity from whom You
procured the Software and related support, and are defined under the commercial
terms agreed between You and such selling entity. Accordingly, except as
otherwise offered by Dell, the Software is provided by Licensor under this EULA
“As Is” without any warranties or conditions. To the maximum extent
permitted by applicable law, Licensor, on behalf of itself and its affiliates
and suppliers: (a) makes no express warranties or conditions related to the
Software; (b) disclaims all implied warranties and conditions related to the
Software, including merchantability, fitness for a particular purpose, title,
and non-infringement; and (c) disclaims any warranty or condition arising by
statute, operation of law, course of dealing or performance, or usage of trade.
Licensor does not warrant uninterrupted or error-free operation of the
Software. This Section does not affect or modify any of the statutory warranty
rights that are available to consumers.
12. Limitation of Liability.
12.1. Limitations on Damages. The limitations, exclusions and disclaimers set
forth in a Pre-Existing Agreement or Dell Terms of Sale that applies your Order
(in each case, the “Order Terms”) shall apply to all disputes, claims or
controversies (whether in contract, tort or otherwise) between You and Licensor
or Dell related to or arising out of: (a) this EULA; (b) the breach,
termination or validity of this EULA; or (c) any Orders (each, a
“Dispute”). In the absence of applicable Order Terms, the terms set forth
in this Section shall apply to all Disputes.
The terms of this Section are agreed allocations of risk constituting part of
the consideration for Licensor’s licensing of Software to You and will apply
even if there is a failure of the essential purpose of any limited remedy, and
regardless of whether a party has been advised of the possibility of the
liabilities. If applicable law prohibits any portion of the limits on liability
stated below, the parties agree that such limitation will be automatically
modified, but only to the extent required to make the limitation compliant with
applicable law.
A. Limitation on Direct Damages. Except for Your obligation to pay for the
Software, or for Your violation of the License Grant and License Conditions set
forth herein or of Licensor’s or Dell’s intellectual property rights, the
total liability of You and Licensor (including Licensor’s affiliates and
suppliers) arising out of any Dispute is limited to the amount You paid for the
Software that is the subject of the Dispute, but excluding amounts received as
reimbursement of expenses or payment of taxes. Notwithstanding anything
otherwise set forth above, Licensor and its affiliates have no liability for
any direct damages resulting from Your use or attempted use of Third Party
Software, Free Software or Development Tools.
B. Disclaimer of Certain Other Damages. Except for Your obligation to pay for
the Software, or for Your violation of the License Grant and License Conditions
set forth herein or of Licensor’s or Dell’s intellectual property rights,
neither You nor Licensor (including Licensor’s affiliates and suppliers)
shall have any liability under this EULA for special, consequential, exemplary,
punitive, incidental or indirect damages, or for lost profits, loss of revenue,
loss or corruption of data, loss of use or procurement of substitute products
or services.
12.2. Regular Backups. You are solely responsible for Your data. You must back
up Your data before Licensor or a third party performs any remedial, upgrade or
other work on Your production systems. You acknowledge that it is a best
practice to have more than one back up copy of Your data. If applicable law
prohibits exclusion of liability for lost data, then Licensor will only be
liable for the cost of the typical effort to recover the lost data from Your
last available back up.
12.3. Limitation Period. Except as stated in this Section, all claims must be
made within the period specified by applicable law. If the law allows the
parties to specify a shorter period for bringing claims, or the law does not
provide a time at all, then claims must be made within 18 months after the
cause of action accrues.
13. Additional Terms.
13.1. Notices. The parties will provide all notices under this EULA in writing.
Unless provided otherwise in an Order, You must provide notices to the local
Dell entity in Your Order, or, if Your Order is not with a Dell entity, by
e-mail to Dell_Legal_Notices@dell.com.
13.2. Waiver and Severability. Failure to enforce a provision of this EULA will
not constitute a waiver of that or any other provision of this EULA. If a court
of competent jurisdiction determines that any part of this EULA or document
that incorporates this EULA by reference is unenforceable, that ruling will not
affect the validity of all remaining parts.
13.3. Modifications. This EULA may only be modified in writing signed by both
parties; provided, however, that Licensor may, in its sole discretion, update
the Licensor Table, the OST Table, the UOM Terms and the Subscription Terms at
any time. Any changes that Licensor makes to the Licensor Table, the OST Table,
the UOM Terms or the Subscription Terms will only apply to Orders that occur
after Licensor posts those changes online.
13.4. Governing Law and Jurisdiction. If You obtained the Software directly
from Dell, then the governing law and jurisdiction provisions set forth in Your
Order Terms shall apply to this EULA. Otherwise the following shall apply:
A. Subject to Section 13.4 D and 13.5, if You are domiciled in the United
States or Canada: (1) this EULA and any Dispute is governed by the laws of the
State of Texas (excluding the conflicts of law rules) and the federal laws of
the United States; and (2) to the extent permitted by law, the state and
federal courts located in Texas will have exclusive jurisdiction for any
Dispute. Both parties agree to submit to the personal jurisdiction of the state
and federal courts located within Travis or Williamson County, Texas, and agree
to waive any and all objections to the exercise of jurisdiction over the
parties by those courts and to venue in those courts.
B. Subject to Section 13.4 D, if You are domiciled outside of the United States
or Canada: (1) this EULA and any Dispute is governed by the substantive laws in
force in the country in which the Licensor is located (as indicated in the
Licensor Table located at www.dell.com/swlicensortable), without regard to its
conflict of law rules; and (2) the exclusive place of jurisdiction for any
Dispute shall be in such country.
C. In any event, neither the U.N. Convention on Contracts for the International
Sale of Goods, nor the Uniform Computer Information Transaction Act shall apply
to this EULA or any Dispute.
D. If You are an individual consumer, this Section 13.4 does not deprive You of
the protection afforded to You by the provisions of mandatory consumer
protections laws that are applicable to You, nor does it prevent you from
seeking remedies or enforcing your rights as a consumer under such laws.
13.5. Dispute Resolution and Binding Individual (non-class) Arbitration. This
Section only applies if You are an individual consumer that resides in (or
obtained the Software in) the United States or Canada. All Disputes shall be
resolved exclusively and finally by binding individual arbitration. This means
You and Licensor waive any right to litigate disputes in a court or before a
jury and neither You nor Licensor shall be entitled to join, consolidate, or
include any claims belonging to or alleged or arising from, by or on behalf of
any third party to an arbitration brought hereunder, or to arbitrate any claim
as a class action, class representative, class member, or in a private attorney
general capacity. If You reside in (or obtained the Software in) the United
States, the arbitration will be administered by the American Arbitration
Association (AAA), or JAMS. If You reside in (or obtained the Software in)
Canada, arbitration will be at ADR Chambers pursuant to the general ADR
Chambers Rules for Arbitration located at www.adrchambers.com. The arbitration
shall be conducted in the English language. The arbitration panel shall have
exclusive authority to resolve any arbitrability issues including any dispute
over this EULA or this arbitration provision’s scope, application, meaning
and enforceability. The arbitration panel shall be empowered to grant whatever
relief would be available in court, including without limitation preliminary
relief, injunctive relief and specific performance. Any award of the
arbitration panel shall be final and binding immediately when rendered, and
judgment on the award may be entered in any court of competent jurisdiction. If
any portion of this arbitration agreement is found unenforceable, the
unenforceable portion shall be severed and the remaining arbitration terms
shall be enforced (but in no event will there be a class arbitration). Consumer
claimants (individuals whose transaction is intended for personal, family or
household use) may elect to pursue their claims in small-claims court rather
than arbitration. Licensor will be responsible for paying any individual
consumer's arbitration/arbitrator fees. Notwithstanding the foregoing, Licensor
may apply to any relevant government agency or any court of competent
jurisdiction to preserve its rights under this EULA and to obtain any
injunctive or preliminary relief, or any award of specific performance, to
which it may be entitled, either against You or against a non-party; provided,
however, that no such administrative or judicial authority shall have the right
or power to render a judgment or award (or to enjoin the rendering of an
arbitral award) for damages that may be due to or from either party under this
EULA, which right and power shall be reserved exclusively to an arbitration
panel proceeding in accordance herewith.
13.6. Third Party Rights. Other than as expressly set out in this EULA, this
EULA does not create any rights for any person who is not a party to it, and no
person who is not a party to this EULA may enforce any of its terms or rely on
any exclusion or limitation contained in it.
13.7 Entire Agreement. You acknowledge that You have read this EULA, that You
understand it, that You agree to be bound by its terms, and that this EULA,
along with the Order Terms into which this EULA may be incorporated (as
applicable), is the complete and exclusive statement of the agreement between
You and Licensor regarding Your use of the Software. All content referenced in
this EULA by hyperlink is incorporated into this EULA in its entirety and is
available to You in hardcopy form upon Your request. The pre-printed terms of
Your purchase order or any other document that is not issued or signed by
Licensor or Dell do not apply to Software. You represent that You did not rely
on any representations or statements that do not appear in this EULA when
accepting this EULA.
(Dell EULA rev 23OCT2024)
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