Arch Linux User Repository

I've integrated patches for the sync dir crash from two threads on the insync forums:

+   echo "-> Patching https://forums.insynchq.com/t/crash-when-changing-sync-folders-linux-with-solution/17254/4"
+   mv ${pkgdir}/usr/lib/insync/libgdk_pixbuf-2.0.so.0{,.bak}
+   echo "-> Patching https://forums.insynchq.com/t/crash-changing-sync-directory-with-fix/17364/10"
+   mv ${pkgdir}/usr/lib/insync/libpangoft2-1.0.so.0{,.bak}

If that causes problems, feel free to restore one or both of those libs and comment here and/or in the insync forums.

mbcooper this work! Good Job, i recommend to the package maintainer to insert this command in upcoming package updates.

Re: Insync crashing when changing the base directory.

I found this workaround from rooting around in the insync support forums. run this command and you will be able to change the basedir. (looks like an incompatibility with some library)

sudo mv /usr/lib/insync/libgdk_pixbuf-2.0.so.0{,.bak}

Actually this is what I did. I had quite some support help from Mia freom Insynq and this is what actually helped: sudo mv /usr/lib/insync/libgdk_pixbuf-2.0.so.0{,.bak}

So it looks like a dependency issue between the libraries/packages coming with insync and newer versions of some libraries in arch linux.

Hey folks, I'm tracking discussion of the issue of insync crashing when changing sync directory over on the insync forums at https://forums.insynchq.com/t/crash-changing-sync-directory/17364.

I'll update the PKGBUILD if something actionable comes up. Until then, if you're seeing that issue I encourage you to take a look at the ongoing discussion.

I can't get insync to autostart with systemd on my laptop with Gnome 40. Does anybody has the same problem or a fix?

Here's the error message:

#0  0x00007f6e9584ed22 raise (libc.so.6 + 0x3cd22)
#1  0x00007f6e95838862 abort (libc.so.6 + 0x26862)
#2  0x00007f6e8cec1e2c _ZNK14QMessageLogger5fatalEPKcz (libQt5Core.so.5 + 0x85e2c)
#3  0x00007f6e8d7126c8 _ZN22QGuiApplicationPrivate25createPlatformIntegrationEv (libQt5Gui.so.5 + 0x1436c8)
#4  0x00007f6e8d7129dd _ZN22QGuiApplicationPrivate21createEventDispatcherEv (libQt5Gui.so.5 + 0x1439dd)
#5  0x00007f6e8d0b62ff _ZN23QCoreApplicationPrivate4initEv (libQt5Core.so.5 + 0x27a2ff)
#6  0x00007f6e8d71430b _ZN22QGuiApplicationPrivate4initEv (libQt5Gui.so.5 + 0x14530b)
#7  0x00007f6e8df5d1d9 _ZN19QApplicationPrivate4initEv (libQt5Widgets.so.5 + 0x1651d9)
#8  0x00007f6e8ea0e984 Sbk_QApplication_Init (QtWidgets.abi3.so + 0x18b984)
#9  0x00007f6e955c3ae2 type_call (libpython3.7m.so.1.0 + 0xe9ae2)
#10 0x00007f6e9556d7d3 _PyObject_FastCallKeywords (libpython3.7m.so.1.0 + 0x937d3)
#11 0x00007f6e95546b1b call_function (libpython3.7m.so.1.0 + 0x6cb1b)
#12 0x00007f6e955414db function_code_fastcall (libpython3.7m.so.1.0 + 0x674db)
#13 0x00007f6e95549e61 call_function (libpython3.7m.so.1.0 + 0x6fe61)
#14 0x00007f6e955414db function_code_fastcall (libpython3.7m.so.1.0 + 0x674db)
#15 0x00007f6e9554adf9 call_function (libpython3.7m.so.1.0 + 0x70df9)
#16 0x00007f6e9564288e _PyEval_EvalCodeWithName (libpython3.7m.so.1.0 + 0x16888e)
#17 0x00007f6e9556cf3b _PyFunction_FastCallDict (libpython3.7m.so.1.0 + 0x92f3b)
#18 0x00007f6e95545cbd do_call_core (libpython3.7m.so.1.0 + 0x6bcbd)
#19 0x00007f6e9564288e _PyEval_EvalCodeWithName (libpython3.7m.so.1.0 + 0x16888e)
#20 0x00007f6e9556cf3b _PyFunction_FastCallDict (libpython3.7m.so.1.0 + 0x92f3b)
#21 0x00007f6e9556e0fd _PyObject_Call_Prepend (libpython3.7m.so.1.0 + 0x940fd)
#22 0x00007f6e9556f305 PyObject_Call (libpython3.7m.so.1.0 + 0x95305)
#23 0x00007f6e95545cbd do_call_core (libpython3.7m.so.1.0 + 0x6bcbd)
#24 0x00007f6e955414db function_code_fastcall (libpython3.7m.so.1.0 + 0x674db)
#25 0x00007f6e95549e61 call_function (libpython3.7m.so.1.0 + 0x6fe61)
#26 0x00007f6e9564288e _PyEval_EvalCodeWithName (libpython3.7m.so.1.0 + 0x16888e)
#27 0x00007f6e9556d0f3 _PyFunction_FastCallKeywords (libpython3.7m.so.1.0 + 0x930f3)
#28 0x00007f6e95549e61 call_function (libpython3.7m.so.1.0 + 0x6fe61)
#29 0x00007f6e9564288e _PyEval_EvalCodeWithName (libpython3.7m.so.1.0 + 0x16888e)
#30 0x00007f6e9556cf3b _PyFunction_FastCallDict (libpython3.7m.so.1.0 + 0x92f3b)
#31 0x00007f6e9556e0fd _PyObject_Call_Prepend (libpython3.7m.so.1.0 + 0x940fd)
#32 0x00007f6e9556f305 PyObject_Call (libpython3.7m.so.1.0 + 0x95305)
#33 0x00007f6e95545cbd do_call_core (libpython3.7m.so.1.0 + 0x6bcbd)
#34 0x00007f6e9564288e _PyEval_EvalCodeWithName (libpython3.7m.so.1.0 + 0x16888e)
#35 0x00007f6e9556cf3b _PyFunction_FastCallDict (libpython3.7m.so.1.0 + 0x92f3b)
#36 0x00007f6e9556e0fd _PyObject_Call_Prepend (libpython3.7m.so.1.0 + 0x940fd)
#37 0x00007f6e955cbea5 slot_tp_call (libpython3.7m.so.1.0 + 0xf1ea5)
#38 0x00007f6e9556d7d3 _PyObject_FastCallKeywords (libpython3.7m.so.1.0 + 0x937d3)
#39 0x00007f6e95545e17 call_function (libpython3.7m.so.1.0 + 0x6be17)
#40 0x00007f6e9564288e _PyEval_EvalCodeWithName (libpython3.7m.so.1.0 + 0x16888e)
#41 0x00007f6e95642b0e PyEval_EvalCodeEx (libpython3.7m.so.1.0 + 0x168b0e)
#42 0x00007f6e95642b3b PyEval_EvalCode (libpython3.7m.so.1.0 + 0x168b3b)
#43 0x0000000000402ca1 n/a (insync + 0x2ca1)
#44 0x0000000000403087 n/a (insync + 0x3087)
#45 0x00007f6e95839b25 __libc_start_main (libc.so.6 + 0x27b25)
#46 0x0000000000401a9e n/a (insync + 0x1a9e)

Apologies for the previous comment. I am in a hotel where they ban some stuff. Updated remotely my home computer. Everything works fine as expected.

Not able to upgrade due to negative passing the validity check

For the record, as a workaround you can edit the path in the Sqlite database. The database is ~/.config/Insync/data/gd-***.db and the path is the 1st entry in fs_items. I just used sqlitebrowser, but you have to remember to exit insync before you edit it.

I have the same problem as @MrWhiskers as insync crashes when I try to change the folder location. Does anyone have any idea how to fix this?

I reverted back to old versions all the way back to 3.2.0.40833-1 but they all crashed in exactly the same way, when I tried to change directory.

QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgvfsdbus.so
libpng warning: iCCP: known incorrect sRGB profile
WebEngineContext used before QtWebEngine::initialize() or OpenGL context creation failed.
Fontconfig warning: "/usr/share/fontconfig/conf.avail/05-reset-dirs-sample.conf", line 6: unknown element "reset-dirs"
js: ResizeObserver loop limit exceeded
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgioremote-volume-monitor.so
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgioremote-volume-monitor.so
/usr/lib/gvfs/libgvfscommon.so: undefined symbol: g_task_set_name
Failed to load module: /usr/lib/gio/modules/libgvfsdbus.so

(insync:1771482): Gtk-WARNING **: 11:27:27.776: Could not load a pixbuf from icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../../../../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /usr/share/icons/Adwaita/16x16/status/image-missing.png: Unrecognised image file format (gdk-pixbuf-error-quark, 3)
Fatal Python error: Aborted

I have the same issue as @inforogue. Insync crashes while trying to change folder location. Log is indicating the following issue:

(insync:7769): Gtk-WARNING **: 15:06:35.588: Could not load a pixbuf from icon theme.
This may indicate that pixbuf loaders or the mime database could not be found.
**
Gtk:ERROR:../../../../gtk/gtkiconhelper.c:494:ensure_surface_for_gicon: assertion failed (error == NULL): Failed to load /usr/share/icons/Adwaita/16x16/status/image-missing.png: Unrecognised image file format (gdk-pixbuf-error-quark, 3)
Fatal Python error: Aborted

Rebuilt all the mime caches, checked permissions, etc, to no avail. Anyone knows how to fix this?